West Ridge Short Sleeve with Hood

Receipt and/or Proof of Purchase must be present for any returns or exchanges.

If you change your mind about your purchase we are happy to offer an exchange, credit or a refund to the value of the purchased goods. This EXCLUDES sale items.

Any returned/unrequired goods must be returned in original and unused condition with proof of purchase and the tags attached within 21 days of the purchase date.

If our products are faulty we will commit to meeting our obligations under the Consumer Guarantee Act 1993.

When it comes to preserving the quality of your wool knitwear, understanding the factors that contribute to fabric shrinkage is crucial.

Wash Cycle Settings Matter

Always wash your wool garments on a gentle wool cycle, rather than the standard cold wash cycle. Most modern washing machines feature a specific wool setting designed to minimize agitation and maintain fabric integrity. Avoid using heat in the water; gentle agitation for a short period is key. For optimal results, consider handwashing your wool items, as it is the safest method for preventing shrinkage.

Drying Your Wool Garments

To ensure your wool knitwear retains its shape and quality, dry it flat in the shade according to the care instructions. Never use an electric dryer, as heat can cause further shrinkage and damage.

Understanding Wool Treatments

The merino wool used in our underlayers is shrink-treated, which helps resist shrinkage during washing. However, the crossbred yarn in the outer layer is a woollen-spun product that cannot be treated for shrinkage and may shrink over time. By following careful washing and drying practices, you can significantly extend the life of your wool garments.

By implementing these tips, you can enjoy your wool knitwear for years to come while keeping it in excellent condition!